Course Certified By:

Introduction

This course offers an extensive training on Management in the 21st Century 21st Century. It emphasizes the Importance of Managerial Grid Styles, Change Management, Human Capital, Effective Communication and Leadership. The Creative Methods to Persuade and Influence Managers to more effective.

Objectives

• To learn strategies and tools to overcome 21st Century challenges
• To become a more Productive Manager.
• To develop Effective Communication Skills and appreciation of the inter-functional coordination necessary for quality service.
• To learn different Management Styles and how to deal with it.
• To learn the importance of Productive Performance Appraisal
• To become a better Manager in the 21st Century
• Creativity and Innovation
• Methods and Tools to become more effective Manager

Who Should Attend?

• Top Management
• Middle Management

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Course Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm